New PDF release: Accueil physique et téléphonique: Règles d'étiquette au

By Ginette Salvas

consultant fundamental pour les personnes qui communiquent avec les consumers et visiteurs autant à l'accueil qu'au téléphone. Il contient un consultant du vocabulaire à utiliser dans différentes situations.

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Accueil physique et téléphonique: Règles d'étiquette au téléphone (French Edition) by Ginette Salvas

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