Atención Estratégica al Cliente: Cómo gestionar la - download pdf or read online

By John Goodman

El presente trabajo trata l. a. atención estratégica al cliente de una manera indispensable en todo tipo de organizaciones y partir de l. a. experiencia de su propio trabajo. El autor recorre el camino de l. a. gestión estratégica al cliente en cada función de l. a. organización y los procesos que involucran al cliente.
Orientado a las empresas que les interesa l. a. lealtad del cliente y a las que quieren hacerla su punto de diferencia en el mercado

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Atención Estratégica al Cliente: Cómo gestionar la experiencia del cliente para aumentar el boca a boca (Spanish Edition) by John Goodman


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